Cancellations up to 48 hours in advance will be refunded minus $6 processing fee. Notice of cancellation must be emailed to [email protected] with CANCELLATION in the subject line. No refund for late arrivals or no-shows. No refund for cancellation within 48 hours of tour, unless canceled by GNLC. GNLC reserves the right to cancel at any time due to weather or other conditions, in which case ticket holders may reschedule or be fully refunded. Email [email protected] with any questions.

* Come prepared for an entirely outdoor experience on uneven terrain with seasonal snow/mud. We go rain or shine!
* Closed-toe shoes are required to keep your feet clean, dry and safe around large animals.
* No smoking, vaping, firearms, alcohol or drugs
* No bear spray
* No harassing the animals
* No dogs or other animals allowed on the premises
* No wandering away from the group or the guide
* No phone calls, video chats, texting or posting during tour
* Please keep phones on silent, but take all the pictures you want!
* If you require special accommodations, email prior to your visit: [email protected]